Jupiter Payments Announces Strategic Partnership with SPRY PT

Expanding Opportunities for Our Agents. Empowering Physical Therapy Practices.

At Jupiter Payments, we’re always looking ahead.

Our mission has never been simply to process payments, it’s to provide our agents with innovative solutions that create real value for merchants while opening new opportunities for growth.

That’s why we’re thrilled to announce our newest strategic partnership with SPRY PT, one of the industry’s fastest-growing practice management platforms designed specifically for physical therapy clinics.

This partnership represents another exciting step in our commitment to building best-in-class, vertical-specific solutions that help our agents stand out in an increasingly competitive marketplace.

Why Vertical-Specific Solutions Matter

Today’s business owners aren’t looking for generic technology.

They’re looking for partners who understand their industry.

Whether it’s a liquor store, golf course, salon, or physical therapy practice, every business has unique operational challenges. By partnering with software providers that specialize in specific industries, we’re giving our agents more than a payment solution—we’re giving them a competitive advantage.

When our agents walk through the door, they aren’t just talking about rates.

They’re bringing technology that helps businesses operate more efficiently, improve patient or customer experiences, and grow revenue.

That’s a conversation merchants want to have.

Meet SPRY PT

SPRY PT is redefining how modern physical therapy practices operate.

Their cloud-based platform is built specifically for rehabilitation professionals and includes everything a growing clinic needs, including:

  • Electronic Medical Records (EMR)
  • Patient Scheduling
  • Documentation
  • Billing & Revenue Cycle Management
  • Patient Engagement Tools
  • Automated Workflows
  • Reporting & Analytics
  • Telehealth Capabilities
  • Integrated Payments w/ Jupiter Payments

By simplifying administrative tasks and improving operational efficiency, SPRY allows clinicians to spend less time on paperwork and more time focusing on what matters most, their patients.

For Jupiter Payments agents, that means introducing technology that delivers measurable value from day one.

More Than Payment Processing

This partnership reflects the direction Jupiter Payments continues to move.

We’re evolving beyond payment processing to become a true technology partner.

Our goal is to provide solutions that help merchants:

  • Streamline operations
  • Increase efficiency
  • Improve customer experiences
  • Grow profitability
  • Simplify day-to-day business management

Payments are just one piece of the equation. Technology is where businesses are investing and that’s where we intend to lead.

More Opportunities for Our Agents

Every new software partnership expands the opportunities available to our sales partners.

By offering specialized technology alongside payment processing, our agents can:

  • Differentiate themselves from the competition
  • Enter new vertical markets with confidence
  • Increase average account value
  • Build stronger merchant relationships
  • Create long-term recurring revenue opportunities

Simply put…

More solutions mean more doors open.

This Is Just the Beginning

The partnership with SPRY PT is another milestone in our larger vision.

We’re actively building a portfolio of industry-leading software partnerships across multiple verticals, giving our agents access to best-in-class technology wherever opportunity exists.

From retail and liquor stores to golf, hospitality, healthcare, salons, and beyond, our mission remains the same:

Equip our agents with the tools they need to win.

Looking Forward

Innovation never stops at Jupiter Payments.

As we continue expanding our software ecosystem, our commitment remains unwavering:

  • Deliver best-in-class technology
  • Create meaningful partnerships
  • Support our agents every step of the way
  • Help merchants operate smarter and grow faster

We’re incredibly excited about what this partnership with SPRY PT means for our company, our agents, and the healthcare practices we now have the opportunity to serve.

And we’re just getting started.

Together, we’re building more than a payments company, we’re building a technology ecosystem that empowers businesses and creates limitless opportunities for our partners.

Welcome to the future. Welcome to Jupiter Payments. 

Director of Partner Success – Will Davis

What Fiserv’s Q3 Miss Teaches Every Growing ISO

What ISOs Can Learn from Fiserv’s Q3 Miss

Fiserv’s Q3 2025 earnings call was rough and not just for investors. From an operations standpoint, it’s a case study every ISO can learn from.

Fiserv reported just 1% organic revenue growth this quarter, with adjusted EPS  (earnings per share) down 11% year-over-year. They cut full-year guidance to 3.5 – 4% growth and $8.50 – $8.60 EPS, after forecasting closer to 10% earlier in the year. The market’s reaction was brutal, the stock dropped nearly 40% in a day.

Underneath those numbers are lessons that hit home for growing payments companies and ISOs trying to scale sustainably. Here’s what I took away:

1. Forecast from the ground up.
Fiserv’s big miss shows what happens when forecasts are too top-down. For small ISOs, build projections from real merchant data, weekly approvals, activations, and attrition, not wishful thinking. You can’t fix what you can’t see.

2. Diversify your book early.
Fiserv pointed to slowing growth in the Latin American Market, a large cross boarder newer area for them, as a key drag. Clover’s underperformance and pricing restructure really hurt them as well. For a smaller ISO, the same thing happens when one vertical like restaurants or e-commerce makes up most of your portfolio. Spread risk by industry, geography, and processor.

3. Document processes before scaling.
Fiserv launched its “One Fiserv” plan; great in theory, light on details. As you grow, write down every repeatable process now like boarding, support, chargeback handling. When you start adding staff, you’ll scale consistently instead of reacting to chaos. Proactive instead of reactive.

4. Communicate early and clearly.
Fiserv’s investors and employees were blindsided. In an ISO, that could be your agents, processors, or merchants. When something changes like pricing, funding delays, or support issues, communicate before they find out on their own. Communication builds trust and trust is the foundation of relationships.

5. Spend where it counts.
Fiserv spent over $5 billion on stock buybacks while growth slowed. For a smaller ISO, that’s the equivalent of pouring money into branding while back-office ops lag. Reinvest in automation, better CRM tools, staff and training. Short-term optics is not how you succeed.

6. Make performance visible.
Fiserv’s slowdown didn’t appear overnight. A tighter handle on metrics could have flagged it earlier. As a smaller operator, track your KPIs weekly such as: merchant churn, funding errors, equipment failures, tickets resolved etc… Fast visibility means fast course correction.

7. Stay close to the customer.
Fiserv lost touch with the ground-level signals, something smaller teams still have as a superpower. Keep talking to merchants and agents. They’ll tell you where friction is building before the data does. Listen to your customers and don’t be afraid to pivot when you see a need. At Jupiter Payments we have always said, and will always live by a golden rule our CEO, Colton Partlow, set when we established. “No one can service and support our customers and agents better than we can”.

Fiserv’s stumble wasn’t about one bad quarter, it was about operational drift. ISOs can avoid that by keeping forecasts honest, communication clear, and investments focused on execution. Im sure after this call Fiserv will pivot as they have share holders to answer to, but this can teach everyone a lesson or two. Growth doesn’t hurt a business; losing sight of the fundamentals does. When you combine a clear plan, grounded projections, and a team that executes with discipline, growth takes care of itself.

Written by: Vickie Partlow, VP of Operations


#Operations #Payments #ISO #Leadership #Execution #BusinessLessons #Fiserv #Growth #Acquisition #Plan #JupiterPayments

Sources:
• Fiserv Q3 2025 Earnings Release – Investors.Fiserv.com
• PYMNTS.com: Fiserv Slashes Outlook, Promises Revamp to Close Competitive Gaps
• GuruFocus: Fiserv Inc. Q3 2025 Earnings Call Highlights